Nouveau Music Events Ltd (a company registered in England and Wales with company number 08460636 trading as Nouveau Music Events), understands that protecting your personal data is important. This Privacy Policy sets out our commitment to protecting the privacy of personal data provided to us, or otherwise collected by us when providing our website and services that support customers who wish to find an artist and/or entertainment for an event or when otherwise interacting with you.
It is important that you read this Privacy policy so that you understand our privacy practices in relation to your data.
We may collect, use, store and disclose different kinds of personal data about you, which you provide to us. This could include the ‘contact us’ form on our website or when you request our assistance via email, or over the telephone and in your online enquiries. The types of information we collect are provided below:
- Identity Data including first name and last name.
- Contact Data including home address, email address and telephone numbers.
- Financial Data including bank account and payment card details through our third party payment processor.
- Transaction Data including details about payments from you to us and from us to you.
- Technical and Usage Data including internet protocol (IP) address, your browser session and geo-location data, device and network information, statistics on page views and sessions, acquisition sources, search queries and/or browsing behaviour, information about your access and use of our website, including through the use of Internet cookies, your communications with our website, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
- Profile Data including orders you have made with us, support requests you have made, your interests, preferences, feedback and survey responses.
- Interaction Data including information you provide to us when you participate in any interactive features of our Services, including surveys, contests, promotions, activities or events.
- Marketing and Communications Data including your preferences in receiving marketing from us and our third parties and your communication preferences.
We collect and process the data for booking contracts & events artist representation. These are listed below:
- To provide our Services to you, including to arrange acts and/or entertainment for your event.
- To contact and communicate with you about our Services.
- For internal record keeping, administrative, invoicing and billing purposes.
- For business development, including to operate and improve our Services, associated applications and associated social media platforms.
- For advertising and marketing, including to send you promotional information about our events and experiences and information that we consider may be of interest to you.
- To sign up artists and/or entertainment for our Services.
- To comply with our legal obligations or if otherwise required or authorised by law.
We may disclose personal data to:
- our existing or potential agents or business partners;
- our contractors and/or related entities;
- IT service providers, data storage, web-hosting and server providers.
- Marketing or advertising providers such as Google, Instagram, Facebook and Pinterest;
- professional advisors, bankers, auditors, our insurers and insurance brokers;
- payment systems operators;
- any artists and corporate entertainment that you book through us;
- anyone to whom our business or assets (or any part of them) are, or may (in good faith) be, transferred;
- courts, tribunals and regulatory authorities, in the event you fail to pay for goods or services we have provided to you, or prospective legal proceedings, or in order to establish, exercise or defend our legal rights;
- third parties to collect and process data, such as Google Analytics
- Meta or other relevant analytics businesses; and
- any other third parties as required or permitted by law, such as where we receive a summons.
How long we store your data
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for. This includes for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Your privacy choices and rights
- You can choose not to provide us with personal data. If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
- You can turn off cookies in your browser by changing its settings.
- You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages.
- You can ask us not to use your data for marketing. You can opt out from marketing by emailing us at enquiries@nouveaumusicevents.com
Complaints
If you wish to make a complaint, please contact us at enquiries@nouveaumusicevents.com providing us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. If we fail in this, you can address any complaint to the UK Information Commissioner’s Office, either by calling their helpline or as directed on their website at http://www.ico.org.uk/.
Links to other websites
Our website may contain links to other websites. We do not have any control over those websites and we are not responsible for the protection and privacy of any personal data which you provide whilst visiting those websites. Those websites are not governed by this Privacy Notice.
For any questions, comments or notices, please contact us at:
Nouveau Music Events Limited, a company registered in England and Wales with company number 08460636 Email: enquiries@nouveaumusicevents.com
Updated: 2 April 2025
We may update this Privacy Policy from time to time and publish an updated version on our website.
